Entry Level Help Desk Engineer

Columbus, Ohio, United States · Technical Services Division · TSD expand job description ↓

Description

Do you want to work for a fun dynamic company where you can be part of a supportive team environment? Do you want to see the direct results of your work on the growth of the company and the satisfaction of your clients? Revolution Group is searching for a highly motivated, passionate TSD Account Management Intern who wants to be part of a growing team.

Specific Job Duties/Responsibilities:

  • Exemplify Revolution Group’s core values of extraordinary customer relationships, lifelong learning and sharing, work we enjoy, honor, ethics, respect, and hard work.
  • Respond to initial calls and Help Desk tickets from various clients; escalate to appropriate team members with a sense of urgency
  • Meet the performance goals established by the Executive Team and your direct supervisor
  • Read, understand, and follow all company and job related policies and procedures.
  • Attend required company and departmental meetings
  • Perform other related duties as assigned by direct supervisor

Requirements

  • 0-2 years of general technology experience
  • Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
  • High-energy, self-motivated, well-organized
  • Ability to function within and contribute to a positive, team oriented, continuous learning environment
  • Must have ability to communicate and present effectively
  • Ability to read, write and speak English fluently
  • Pursuit of business degree with an affinity for technology preferred

Benefits

Fun, supportive team oriented work environment

Health insurance and other benefits available

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